Missed-Call Text-Back Program

Top Spot Local Authority operates an automated missed-call text-back service on behalf of local service businesses, including Discount Drain Cleaning.

How consent works (opt-in)

A consumer opts in to this program the moment they call a participating business's published phone number. This phone call is the sole and only opt-in method for this program — there is no website form, checkbox, or SMS keyword opt-in used.

What happens after you call

If the call is not answered within a short time, the caller automatically receives one text message. That message discloses the business name and includes the following required disclosures:

"Sorry we missed your call from Discount Drain Cleaning! We got it and will text you back shortly. Msg freq varies, msg & data rates may apply. Reply HELP for help, STOP to opt out."

If the consumer replies, the conversation continues by SMS only, to help schedule a callback for the service they called about. No promotional or marketing messages are ever sent through this program, and no message is ever sent to a phone number that has not first called a participating business.

Message frequency & rates

Message frequency varies based on consumer contact. Message and data rates may apply, per the consumer's mobile carrier plan.

Opt-out and help

Reply STOP at any time to opt out of future messages. Reply HELP for assistance.

Related policies

Privacy Policy · Terms and Conditions

Contact

info@topspotlocalauthority.com